Delivery / Returns / Upgrades

Fast Free Delivery within Mainland England, Wales & Southern Scotland.

Inclusive delivery to England, Wales, and Southern Scotland up to and including Glasgow and Edinburgh, but not above.
We can also deliver to the following Scottish postcodes: PA, KY, DD, PH, AB, IV and KW, but please note that a delivery surcharge will apply. Please call or email for the current surcharge rate.

Unfortunately, we are unable to deliver this product range to Northern Ireland, the Republic of Ireland, the Channel Islands or any other offshore island not stated (such as the Isle of Man and Isle of Wight) , due to carrier restrictions.

Delivery Period
Delivery will typically be made within 5-10 working days (1-2 weeks) but may be extended during busy times of the year. For larger products, the carrier will call and book in a convenient delivery date.

Returns and Refunds

Please refer to our Returns and Refunds Information page should you require to return your item or request a refund.

Returns and Refunds Page

Installation Service (Optional Chargeable Upgrade)

All our products are supplied and delivered pre-packed for self assembly. We do offer a Professional Installation service details can be found below. An additional charge is shown should you require this service.

Our installation service rates are applicable to Mainland England, Wales & Southern Scotland including Glasgow and Edinburgh, but not above.

We can install in the following Scottish postcodes: PA, KY, DD, PH, AB, IV and KW, but please note that a installation surcharge will apply, please call us for a quote.

We can install in the following Devon and Cornwall postcodes: TR, PL, TQ but please note that a installation surcharge will apply, please call us for a quote.

Unfortunately, we are unable to  offer installations to Northern Ireland, the Republic of Ireland, the Channel Islands or any other offshore island not stated (such as the Isle of Man and Isle of Wight) , due to carrier restrictions.

Products ordered with an installation service will first be delivered to your delivery address within the estimated timeframe stated above. Once delivery has been confirmed, the installation team shall then arrange to attend to your property in order to install the structure for you.

The current lead time for installation, following successful delivery is within 15 – 20 working days.
Note that this will lead to the product needing to be temporarily stored at your property after it has been delivered and checked over until the date the installation occurs. We recommend the product to be stored in a safe and dry place such as in a garage, shed, or similar during this interlude period.

Payment Methods

Online Orders:

When placing an order on this web site, you can enter your card details privately and with confidence using our 128bit SSL secure checkout. We accept most popular debit and credit cards, especially Visa, MasterCard and American Express.

Any cards issued outside the United Kingdom will not get accepted.

Telephone Orders:

When placing a telephone order we will ask for your card details and this information will be entered into a secure checkout, just like our web site. We accept most popular debit and credit cards, especially Visa ,MasterCard and American Express.

Business Orders:

Whilst we offer the same online discount pricing model to everyone, we are happy to accept business custom as well as public. We already service many commercial customers from local government, multi-national companies through to small traders. You can of course place your order online in the usual manner if you wish, but if you’d prefer to make payment by BACS please contact one of our sales advisors for assistance.

Bank Transfer Payments

We do offer the ability to pay by Bank Transfer Payments for orders over £1750.00. No orders will be released until clear payment is received.

Payment Terms:

Our payment terms are full payment with the order.

Secure Payments:

At Shed Installers we take security very seriously, so we do our best to keep you secure while on our site. Our security measures include running across a secure server (128 bit SSL – Secure Socket Layer) link that encrypts order information and protects customers against credit card fraud.

Upon clicking the ‘Proceed to Secure Checkout’ button in the order process, orders are transferred to our secure server. Most browsers will show this extra security by displaying a lock icon to confirm that you are in a secure area.

All payments are made by our third party payment gateway providers Mollie. Additional information can be found at https://www.mollie.com/uk/about